Shipping Policy

Brand Name: House of Charvi
Operated By: CI Digitech

Registered Address:
House of Charvi
65, V.O.C Street, New Military Road,
Avadi, Chennai – 600071,
Tamil Nadu, India

Email: cidigitech219@gmail.com
Phone: +91 9003213212


1. Introduction

At House of Charvi, we aim to deliver your jewellery safely and in a timely manner. This Shipping Policy outlines the shipping process, timelines, and related information.


2. Order Processing Time

All orders are processed within 24–48 business hours after successful payment confirmation. Orders are not processed on Sundays or public holidays.


3. Shipping Locations

Currently, we ship orders across India. International shipping is not available at this time.


4. Estimated Delivery Time

Estimated delivery time is 3–7 business days from the date of dispatch, depending on the delivery location and courier partner.


5. Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout. Free shipping offers are subject to order value and ongoing promotions.


6. Order Tracking

Once your order is shipped, tracking details will be shared via email or message, allowing you to track the delivery status.


7. Delivery Delays

Delivery timelines are estimates and may vary due to courier delays, weather conditions, regional restrictions, or other external factors beyond our control.


8. Incorrect Address

House of Charvi is not responsible for delivery delays or failures caused by incorrect or incomplete shipping addresses provided by the customer.


9. Damaged or Missing Packages

If you receive a damaged package or notice missing items, please contact us within 48 hours of delivery with clear images or videos for assistance.


10. Changes to Shipping Policy

House of Charvi reserves the right to modify or update this Shipping Policy at any time. Changes will be effective immediately upon posting on the website.


11. Contact Information

For any questions related to shipping or delivery, please contact us at:

📧 cidigitech219@gmail.com
📞 +91 9003213212