Shipping policy

Shipping Policy – House of Charvi

Business Information
Brand Name: House of Charvi
Operated By: CI Digitech

Registered Address:
House of Charvi
65, V.O.C Street, New Military Road
Avadi, Chennai – 600071
Tamil Nadu, India

Email: cidigitech219@gmail.com
Phone: +91 9003213212

1. Overview

House of Charvi is committed to delivering products in a safe and timely manner. This Shipping Policy outlines order processing times, delivery timelines, shipping charges, and other important details.

2. Order Processing

  • Orders are processed within 24 to 48 business hours after payment confirmation.

  • Orders are not processed on Sundays or public holidays.

3. Shipping Coverage

  • We currently ship within India only.

  • International shipping is not available at this time.

4. Delivery Time

  • Orders are typically delivered within 3 to 7 business days from the date of dispatch.

  • Delivery timelines may vary depending on the customer’s location and courier service.

5. Shipping Charges

  • Free shipping is available on orders above ₹999.

  • Orders below ₹999 will incur a standard shipping fee, which is displayed at checkout before payment.

6. Order Tracking

  • Once an order is shipped, tracking details will be shared via email or SMS/WhatsApp.

  • Customers can use the tracking link to monitor delivery status.

7. Delivery Delays

  • Delivery timelines are estimates and may be affected by factors such as:

    • Courier partner delays

    • Weather conditions

    • Regional restrictions or unforeseen circumstances

  • House of Charvi is not liable for delays caused by external factors beyond our control.

8. Incorrect Address

  • Customers are responsible for providing accurate and complete shipping details.

  • We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

9. Damaged, Missing, or Incorrect Items

  • If you receive a damaged package, missing item, or incorrect product, please contact us within 48 hours of delivery.

  • Supporting images or videos are required for verification and resolution.

10. Policy Updates

  • House of Charvi reserves the right to update or modify this Shipping Policy at any time without prior notice.

  • Updates will be effective immediately upon posting on the website.

11. Contact Information

For any shipping-related queries, please contact us:

Email: cidigitech219@gmail.com
Phone: +91 9003213212